Potton & Burton offer a pre-order facility for titles that are due to be published or reprinted. This facility is only available for between 30 to 60 days prior to the title being available for despatch. When placing a pre-order for a title, please be aware that payment will be taken from your credit card at the time of ordering. Should there be a delay in despatch we will notify you by email, at which time we will offer you the option of a refund.
Credit Card Payments
We accept the following credit cards: Visa, Mastercard, American Express.
The name that will appear on your credit card statement will be Potton & Burton.
While we do not offer refunds or exchanges, there may be circumstances under which a transaction can be cancelled before the order is processed. In such instances, please email firstname.lastname@example.org or phone 03 548 9009.
Potton & Burton is a New Zealand business, and all prices on our website are in New Zealand dollars and include GST. However, online purchasers also have the option of nominating a foreign currency at the checkout.
Within New Zealand: 5 to 7 working days from receipt of order
Outside New Zealand: 21 to 28 days
Returns and Refunds
Please choose carefully as we do not offer a refund or exchange if you change your mind. If a product arrives damaged or is defective, please contact us and we will arrange a replacement.