Terms & Conditions
Potton & Burton offer a pre-order facility for titles that are due to be published or reprinted. This facility is only available for 30 days prior to the title being available for despatch. When placing a pre-order for a title, please be aware that payment will be taken from your credit card at the time of ordering. Should there be a delay in despatch we will notify you by email, at which time we will offer you the option of a refund.
credit card payments
We accept the following credit cards: Visa, Mastercard, American Express.
The name that will appear on your credit card statement will be Potton & Burton.
While we do not offer refunds or exchanges, there may be circumstances under which a transaction can be cancelled before the order is processed. In such instances, please email firstname.lastname@example.org or phone 03 548 9009.
Potton & Burton is a New Zealand business, and all prices on our website are in New Zealand dollars and include GST. However, online purchasers also have the option of nominating a foreign currency at the checkout.
Within New Zealand: 5 to 7 working days from receipt of order
Outside New Zealand: 21 to 28 days
returns and refunds
Please choose carefully as we do not offer a refund or exchange if you change your mind. If a product arrives damaged or is defective, please contact us and we will arrange a replacement.