New Zealand books at their best

Terms & Conditions

pre-order

Potton & Burton offer a pre-order facility for titles that are due to be published or reprinted.  This facility is only available for 30 days prior to the title being available for despatch.  When placing a pre-order for a title, please be aware that payment will be taken from your credit card at the time of ordering.  Should there be a delay in despatch we will notify you by email, at which time we will offer you the option of a refund.

 

credit card payments

We accept the following credit cards: Visa, Mastercard, American Express.

The name that will appear on your credit card statement will be Potton & Burton.

While we do not offer refunds or exchanges, there may be circumstances under which a transaction can be cancelled before the order is processed. In such instances, please email info@pottonandburton.co.nz or phone 03 548 9009.

 

currency

Potton & Burton is a New Zealand business, and all prices on our website are in New Zealand dollars and include GST. However, online purchasers also have the option of nominating a foreign currency at the checkout.

 

delivery times

Within New Zealand: 3 working days from receipt of order

Outside New Zealand: 14–21 days

 

returns and refunds

Please choose carefully as we do not offer a refund or exchange if you change your mind. If a product arrives damaged or is defective, please contact us and we will arrange a replacement.